Clinic operations platform
Scheduling, patient records, billing and AI-drafted visit notes in one system for single- and multi-location clinics.
At a glance
- Industry
- Healthcare & clinics
- Core modules
- 5 modules
- Disciplines
- Software & SaaS, AI & Automation, Web & Mobile
- Integrations
- 5 systems
The problem
Many clinics run appointments in one tool, records in another and billing in a spreadsheet. Front-desk staff juggle calls and reminders, clinicians lose evenings to documentation, and owners can’t see utilisation across locations. The fix is rarely another app. It is one system that follows the patient from booking to payment.
- 01Double bookings and no-shows nobody follows up
- 02Clinicians writing notes after hours
- 03Claims and payments reconciled by hand
The system
What we would build.
5 modules, designed around the people who use them every day.
- 01
Scheduling & reminders
Online booking, room and clinician calendars, waiting lists and automatic reminders.
- 02
Patient records
Structured histories, treatment plans and documents, with role-based access and an audit trail.
- 03
Billing & claims
Invoices, payment plans and insurance claims generated from the visit, not re-typed.
- 04
Patient portal & app
Bookings, forms, documents and payments on the web and on mobile.
- 05
Location reporting
Utilisation, revenue and no-show trends across clinicians and sites.
- Integrations
- SMS & WhatsApp
- Payment gateway
- Accounting
- Lab & imaging systems
- Calendars
- Next.js
- React Native
- Node.js
- PostgreSQL
- AWS
AI & automation inside
Where AI does the routine work.
Every AI step is measured against real examples before it goes live, logs what it did, and hands uncertain or high-stakes cases to a person.
Visit-note drafting
A first draft of the clinical note from structured inputs and dictation, always reviewed and signed by the clinician.Recall & reminder automation
Follow-ups and recalls scheduled from treatment plans, with replies routed back to the front desk.Claim pre-checks
Missing codes and documents flagged before a claim is submitted.
Delivery
How we would deliver it.
In phases, each one in production before the next begins, so the business sees value early and every step can be adjusted.
- Phase 1
Discovery
Shadow the front desk and clinicians; map booking, visit and billing flows; agree data-protection requirements.
- Phase 2
Core platform
Scheduling, records and reminders in production at one location first.
- Phase 3
Billing, portal & AI
Claims, the patient portal and note drafting, rolled out location by location.
What we would agree to measure
Targets set with you during discovery, not results we claim in advance.
- No-show rate
- Time from visit to signed note
- Days to settle a claim
- Room and clinician utilisation
Start a project
Need a system like this one?
Every blueprint changes once it meets a real business. Tell us how yours works today. An engineer will reply with honest questions and a sensible first step.
What happens next
- 01We review your briefAn engineer reads every message and replies within one business day.
- 02Discovery callAbout 30–45 minutes on your goals, constraints and what a good outcome looks like.
- 03Written proposalScope, approach, team, timeline and an estimate. No charge and no obligation.